3CX Security Breach Update: All you need to know
3CX, a leading communications software company, falls victim to a North Korean state-sponsored hacking group, through a software supply chain attack via a now-defunct online trading platform. It would seem far-fetched if it weren’t becoming all too commonplace in this day and age, with these types of attacks remaining a persistent threat...
Top 9 Tools to make Working from Home Work
It seems as though working from home is slowly moving from ‘the new normal’, to old news, at least in our attitudes and acceptance towards it. While many employees have welcomed remote working with open arms, it’s businesses, leadership and management, and of course, the IT team, who have really been...
Change the way you feel about Telcos and customer service
There are many important elements to consider when looking at communications solutions for your business. And while the variables and features are practically endless, there's one critical attribute that you don’t want to skimp on. Customer service. With so many telephone companies available, it can be hard to choose the one...
The Ultimate Guide to Remote Communication
Remember a few years ago when working remotely was only done out of absolute necessity? Or if you somehow swindled a job as an elusive digital nomad? Well, absolute necessity hit the workforce worldwide in the form of the pandemic and we all became digital nomads all at once. For some industries,...
Are VoIP calls free?
Are VoIP calls free? We covered a lot of the most crucial elements of Voice over Internet Protocol (VoIP) for business in our article, the Ultimate Guide to VoIP, so if you haven’t had a read of that, we highly recommend it. However, if you find yourself reading because you specifically want...
Choosing the right telco for you – Why go bigger? When you can go better!
5 reasons why you should consider a smaller communications provider for your business. The idea that bigger is better has really lost steam in recent years, and that might be because people are becoming more savvy in their choices and realising that size doesn’t actually equate to value. There are some cases...
VoIP Cloud Hosting
VoIP Cloud Hosting In our previous article the Ultimate Guide to VoIP, we talked very briefly about cloud hosted Voice over Internet Protocol (VoIP) and how it uses an Internet Protocol Private Branch Exchange (IP PBX). However, we just scratched the tip of the iceberg there, as understanding VoIP Cloud Hosting requires...
Is VoiP illegal in Australia?
Is VoiP illegal in Australia? VoIP Myth #203 We may have had a little giggle in our office when asked the question “Is VoIP Illegal in Australia?”. Not because it’s a silly question, we understand that VoIP and the intricacies of telecommunications are tricky topics for many outside of our field. But...
What is SIP?
What is SIP? This article covers SIP, IP PBX and SIP Trunking. If you’re looking to learn more about Voice over Internet Protocol (VoIP), you might like our article The Ultimate Guide to VoIP. So, back to the question, what is SIP? Well, take a deep breath because this topic could put...
The Benefits of VoIP for Business
The Benefits of VoIP for Business Communication is a crucial element in any business, so it’s important that your systems support fast and effective communication wherever possible. You can read more about what exactly VoIP is, in our article The Ultimate Guide to VoIP, but to put it simply, VoIP is a...