Articles

Remote Working with 3CX During the COVID-19 Pandemic

The existence of an office workforce has become increasingly strained as the global pandemic continues. As a result, businesses are now needing to prioritize implementing and maintaining strong remote working solutions. An integral part of this strategy is their ability to service customers over the phone – whether it be figuring out...

26/03/2020 | Read more

Rise of the Remote Workforce and 3CX

When a team member says they are going to be “working from home tomorrow” it creates all sorts of distorted notions. People working in their pyjamas. Long lunches. A disconnected, often dysfunctional team culture. Too many people still believe you need to be sitting in an office from 9-5 to get things...

05/03/2020 | Read more

C2 Communications’ Vodafone TPG Merger Announcement

With the ‘all clear’ given by the authorities for the merger of Vodafone and TPG, we sat down for a quick chat with Business Principal, Craig Macdonald, to discuss the changing communications landscape and what this means for C2 Communications and the market as a whole.   Q: Craig, the ruling by...

27/02/2020 | Read more

3CX Chrome Extension

The new 3CX Chrome Extension has added a new level of flexibility to on the go web client integration. The new 3CX Chrome Extension is a fully functional client within your browser, without the web client needing to be opened. The Chrome popup comes to the front, allowing you to accept calls...

26/02/2020 | Read more

Yealink CP960 Conference Phone Solution

In our newest hardware review, we take a look at the popular Yealink CP960 conference phone and its array of benefits. Using a conference phone can be extremely beneficial for any business. Today, many companies tend to set the bar high in terms of how they communicate with colleagues and clients across...

12/02/2020 | Read more

ISDN Disconnections Update

The shutdown of ISDN services has begun, and with that comes an even greater need to plan your upgrade  Our February 2019 C2 blog post shed some light on the impending network shutdown of ISDN and PSTN networks, and in the months since more Australian businesses are being faced with the tangible reality...

09/12/2019 | Read more

3CX Titanium Partner – Australasia’s 1st

C2 Communications has been recognised as Australasia's first 3CX Titanium partner, after over 10 years in the 3CX space. With the continuing roll out of nbn, alongside the beginning of ISDN disconnections, 2019 has been a big year for the growth of VoIP in Australia, and in particular 3CX, with sales up...

27/11/2019 | Read more

2N’s intercom systems provide access to your 3CX

2N’s IP Solo intercom’s are a go to for 3CX integration at C2 Communications, with their hidden but powerful compatible features providing great solutions for businesses. With its remote configuration and open API, the IP Solo works extremely smoothly with the new T58V media range from Yealink. Supporting HD video communication with its built in camera, and...

27/08/2019 | Read more

How to Configure Your Sennheiser Headset with 3CX

Over the past few weeks, Sennheiser headsets have been back on our radar. With some recent changes to Plantronics, including the w710 models becoming end of life, we've looked to our old friend Sennheiser to see how things have been progressing, and been pleasantly surprised! We're currently testing two models of headset:...

27/06/2019 | Read more

Remote Sites and The 3CX SBC

More businesses are heading to the Cloud, so what's the best way to use IP phones remotely? The 3CX Session Border Controller allows remote sites to connect multiple phones to a 3CX using a secure tunnel. We will always use an SBC on a remote site if: There are more than 5...

25/06/2019 | Read more