Remote Sites and The 3CX SBC
More businesses are heading to the Cloud, so what's the best way to use IP phones remotely? The 3CX Session Border Controller allows remote sites to connect multiple phones to a 3CX using a secure tunnel. We will always use an SBC on a remote site if: There are more than 5...
Vocus Lose Another Bid and Our Brief Thoughts
This month saw Vocus lose its fourth bidder in two years with AGL withdrawing their latest offer of $4.85 a share. It's clear that the Vocus revenue stream is complex and there are key divisions of the business that are underperforming. The concerning aspect of the failed bids lies in the small to...
UPDATE – Kuando Busylight Now Compatible with 3CX Softphone
Since our last review of busy lights for 3CX Softphone, Kuando has released their own 3CX plugin. We reviewed the Kuando Busylight back in March and loved its performance with 3CX Softphone for Windows, however, the installation was tricky and old school. Since then, well almost immediately after our post, Kuando...
Stuck with a 3CX Problem? Check our Growing Knowledge Base.
Have you checked our growing knowledge base yet? Over the years our experience with VoIP telephony and 3CX Phone Systems has helped refined our product delivery and knowledge. We find that as new systems are installed and businesses demand more of them similar issues can pop up. During our installation and training...
Introducing The Cats Pyjamas, Meow That’s Worth Smiling About.
We're helping pawsitively hundreds of Australian businesses prepare for growth and save on their bottom line. C2 Communications is moving and shaking the telco world to have you feline good. Since our inception, we've assisted hundreds of Australian business to migrate from old proprietary phone systems and big telco carriers to a...
C2 Comm’s Now Australia’s First and Only 3CX Titanium Partner
We're proud to announce that C2 Communications are now the first and only 3CX Titanium Partner in Australia. C2Comm is both delighted and honoured to announce that we have achieved 3CX Titanium Partner status for 2019-2020! After four consecutive years of continuous growth as 3CX Platinum Partner, C2Comm have consolidated as the...
3CX Extends its Feature Set with WordPress Plugin for Live Web Chat
In today’s digital world where typically the first interaction with a customer starts online, live chats have become an important and integral part of the business to customer (B2C) communication. Live chats offer the best communication platform and the opportunity for a real-time prompt response to the customers and improve the customer...
Office 365 and 3CX Now One-way Sync
3CX has always provided out of the box integration with Office 365 better than any other PBX vendor in the industry. One of the most loved feature is the 3CX plugin that opens the contact record in Office 365, creates a new contact if the inbound caller is not found, and saves...
We Review Status Lights for the 3CX Softphone
This month we set out to integrate 3CX Softphones with two brands of status lights. Why? It's always fun to challenge the tools we use every day and because we are guilty of yelling over our colleagues on the phone. Although we use the 3CX Switchboard regularly not everyone is looking at...
ISDN, PSTN Services to be Decommissioned and How To Prepare for VoIP Telephony
The Australian ISDN and PSTN network is coming to a close. With the rollout of NBN set to replace the ageing copper wires with a new network, the shutdown of traditional telephone services like PSTNs and ISDNs has already begun in Australia and before 2022 these services will have ceased being supported...