NATIONAL PRESENCE
These numbers allow businesses to establish a national presence regardless of their physical location. A single inbound number can be used nationwide, making it easier for customers from different regions to reach the business.
PROFESSIONAL IMAGE
Having a dedicated inbound business number lends a professional image to the business. It suggests reliability and stability, which can enhance the trust and confidence of customers.
MARKETING FLEXIBILITY
Businesses can use these numbers in their marketing campaigns, such as advertisements, business cards, and websites. These numbers are easier to remember than regular phone numbers, making them effective marketing tools.

SELECT YOUR INBOUND PLAN

13 Number

$ 650 / Month + inbound calls

 

Inbound 13 call rates

 

  • Inbound Local – first 20 mins free
    $ 0.08 per minute after
  • Inbound National $ 0.08 per minute
  • Inbound Mobile $ 0.08 per minute

  • No lock-in contracts
  • Local support
  • Customisable numbers
  • Free number porting
  • BYO phone system
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1300 Number

$ 20 / Month + inbound calls

 

Inbound 1300 call rates

 

  • Inbound Local – first 20 mins free
    $ 0.08 per minute after
  • Inbound National $ 0.08 per minute
  • Inbound Mobile $ 0.08 per minute

  • No lock-in contracts
  • Local support
  • Customisable numbers
  • Free number porting
  • BYO phone system
Contact Us

1800 Number

$ 20 / Month + inbound calls

 

Inbound 1800 call rates

 

  • Inbound Local $ 0.08 per minute
  • Inbound National $ 0.08 per minute
  • Inbound Mobile $ 0.08 per minute

  • No lock-in contracts
  • Local support
  • Customisable numbers
  • Free number porting
  • BYO phone system
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IMPROVE YOUR BUSINESS

A customized inbound business number can be a valuable asset for businesses looking to strengthen their brand, improve marketing effectiveness, and provide excellent customer service.

CUSTOMER CONVENIENCE

Toll-free numbers (such as 1800 numbers) remove a barrier as customers are more likely to reach out if they know the call is free, leading to increased customer inquiries and potential sales.

CUSTOMISED NUMBERS

Increase your brand recognition with customised numbers. For example, the number 1300C2COMM can reinforce the brand and make the number more memorable for customers.

CALL ROUTING OPTIONS

Set up call routing based on the time of day, location, or other criteria. This ensures that calls are directed to the right department or person, improving customer service and efficiency.

DATA AND ANALYTICS

Gather valuable data on incoming calls, such as call volume, duration, and geographical location. Analysing this data can help businesses make informed decisions about their marketing and customer service strategies.

REDUCE CALLER COST

Toll free numbers such as 1800 numbers are free or heavily reduced for callers. 13/1300 numbers usually incur local call rates, which are generally cheaper than long-distance or mobile rates.

UNREACHABLE DESTINATION

If your site goes dark, SIP trunk registration failure is detected and calls are diverted to a pre-nominated number. This is an invaluable redundancy to ensure business operation remains.

NEED A CHANGE?

MIGRATE YOUR EXISTING INBOUND SERVICES TODAY!

Get in touch with our team of telecommunication specialists.

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FAQs

How long does it take to set up a 1300/1800 number for my business?

Setting up a new 1300 or 1800 number is typically quick, often taking just a few business days. To port an existing number, it can take up to 2 weeks. The timeline can vary depending on your provider’s processes, but most setups are straightforward, allowing businesses to establish national reach promptly.

Are there any additional costs for customers calling 1300/1800 numbers?

Calls to 1300 numbers incur a local rate for the caller, while 1800 numbers are toll-free, with the business covering the call cost. Some mobile carriers may charge additional fees for 1300 calls, so it’s helpful to inform customers of potential charges.

Can I keep my 1300/1800 number if I change providers?

Yes, you can typically port 1300/1800 numbers when changing providers. Portability ensures you retain your number, allowing uninterrupted communication with customers and preserving your business’s contact consistency even if you switch services.

How do 1300/1800 numbers benefit my business?

1300 and 1800 numbers offer businesses a professional image, national accessibility, and easy recall for customers. These numbers create a unified contact point, enhancing brand credibility and helping customers reach you easily, which can improve engagement and support customer trust.

What are the differences between 1300 and 1800 numbers?

1300 numbers are shared-cost, with callers paying local rates. In contrast, 1800 numbers are toll-free for callers, with the business covering call costs. Both provide a professional, nationwide reach but differ in the cost structure, allowing businesses to choose based on budget and customer experience needs.